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"I am most proud of being able to assist members with adapting to change, in a time of uncertainties and challenges."

-- Angela K., Customer Service Representative 


Questions?   Visit Frequently Asked Questions (FAQs) or ask the Chat Bot

Customer Care Jobs 

As a member of our customer care team, you will play a critical role in the member experience. You will become an expert in our benefit offerings and a trusted advisor for our members, by providing expertise that will allow us to transform the face of healthcare through our high quality approach.  Your passion and drive for helping people will combine with world-class opportunities to innovate and create change for every community, one person at a time. 

Make a Difference For Our Members

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Hear from our Claims Analysts
Our Customer Service teams work to ensure high levels of service and customer satisfaction. Learn more about this vital group at Centene.

Customer Care Roles at Centene

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Customer Service Representative

You'll use your healthcare knowledge, analytical skills and our information resources to quickly and correctly answer questions from members and providers.


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Claims Analyst

As part of a tight-knit team and working as a partner to each provider, you'll evaluate the needs of your health plan and process all claims in accordance with guidelines.
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Systems Solutions Manager

Working directly with our most vulnerable members, you'll identify individual member health risks and opportunities to enhance independence, quality of life and community engagement. 
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Enrollment Analyst
You'll process incoming membership files and focus on maintaining the enrollment integrity of our individual health plan systems. 
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Claims Liaisons

While ensuring that provider and member requests are taken care of, you'll review requests from providers and work with state health plans to ensure the accuracy and quality of claims.   
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Referral Specialist​​​​​​​

You'll play a critical role collaborating with providers, by monitoring utilization of medical services and resources through processing prior authorizations.