Manager, Training

Description

Position Purpose: The Manager, Training provides leadership and strategic oversight for Marketplace Member Services and designated Medicaid training teams. This role drives cross-functional alignment across Training, Instructional Design, Knowledge Management, Quality, business leaders, and Service Partner Training to deliver consistent, scalable, and measurable learning experiences aligned with member and provider needs. The Manager leads efforts to standardize and strengthen training content, identify operational synergies across teams, build workforce flexibility, and ensure trainer readiness and effectiveness during critical business periods.

Key Details: The Manager, Training role is primarily remote. Candidates will be considered nationwide.

Responsibilities:

• Assess and identify individual and group training needs through key business indicators and develop various training curriculums, materials and aids
• Coordinate training efforts to meet training demands
• Oversee online interactive training initiatives from development to facilitation
• Analyze and evaluate training effectiveness and ROI and provide reports and recommendations to management
• Identify and implement cost savings while maintaining effective training programs
• Collaborate with senior management to ensure training and development needs support key business objectives
• Oversee the auditing of team results, identify gaps in training, and implement improvements in training programs
• Determine appropriateness of contracting with outside vendors to accomplish the organization’s training goals and objectives
• May be required to travel (10%)
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience: Bachelor’s degree in related field or equivalent experience. 5+ years of training experience within the applicable function, preferably in a managed care/insurance environment. Familiarity with computer based training tools and other technology based training platforms. Knowledge of training methodologies, adult learning styles, and evaluative methodologies in measuring impact on organization and ROI of training expenditures.

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act