Description
Position Purpose: Manage the day to day operations of the Sales and Marketing department.
Key Details: Candidate must reside in the state of NY. Field marketing, relationship building, and enrollment covering Monroe County, Rochester, Finger Lakes, Western NY Regions.
- Manage and maintain assigned account and client relationships and service responsibilities
- Assist with all contract implementations and establishment of strong account relationships while ensuring a smooth transition of services for members
- Provide training to clients on the use and function of the products and services.
- Coordinate the design, development and rollout of product enhancements and related projects as requested by clients
- Complete scheduled site visits, conference calls and vendor delegation meetings with all accounts
- Act as liaison between all contracts and company operating departments on account management issues
- Track of all account related complaints/concerns and ensure timely follow-up, including resolution with all appropriate operations and/or corporate staff
- Work with staff to resolve problems or complaints identified by accounts and manage account issues to closure
- Support sales and business development opportunities and assist in the development of RFP's and expansion of new business
- Translate ideas and client requests into actionable items for the operations
- Provide support and strategic business insight about products and services to management, peers and clients
- Assist with monitoring and tracking legislative or regulatory changes and issues for all states of operation
- Ability to travel
Highly Preferred
- Account Management
- People Management
- Client Services
- Sales
- Marketing
- Community Outreach
- Knowledge of health insurance
- Healthcare experience
- Candidate must reside in the state of NY
Education/Experience:
- Bachelor’s degree or equivalent experience.
- 5+ years of account management, client services, sales, or marketing experience.
- Previous experience as a lead in a functional area, managing cross functional teams on large scale projects or supervisory experience including hiring, training, assigning work and managing the performance of staff.
At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
