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First Responder Liaison

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This job is available in 2 locations

First Responder Liaison

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Description

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.

Hybrid Role - 25% travel to Cochise, Graham and Greenlee Counties.

Position Purpose: Serve as the single point of contact with county first responders, law enforcement, emergency departments, providers and crisis mobile teams to support the delivery of coordinated and effective crisis services to members.

  • Establishes relationships with all local first responders
  • Implements the Crisis System Plan and supports the development of provider crisis programs and services within the Provider Network.
  • Supports the performance of the Crisis Line provider, Crisis Mobile Teams and other providers of crisis services
  • Supports the development of Crisis Response Center processes to verify effective coordination of care with other providers
  • Support the coordination of crisis system processes among system partners, including crisis providers, intake agencies, emergency rooms, police and fire
  • Identifies gaps in crisis services and and implements program initiatives to address gaps in services.
  • Assists with conducting cross departmental and cross system collaborative meetings to execute initiatives and resolve system issues
  • Receive and respond to external system partner related issues in a timely manner
  • Troubleshoot service delivery and coordination issues on behalf of system partners
  • Assist system partners regarding policies and procedures related to referrals, website education, and problem solving
  • Promotes the implementation of specialized Evidence Based Practices to meet the unique needs of crisis involved members
  • Provide crisis intervention and technical assistance training to community agencies
  • Provide on-call telephonic coverage 24 hours a day to provide consultation
Education/Experience: Bachelor’s degree in Behavioral Health or Social Services field or equivalent experience. Master’s degree preferred.3+ years of related experience including working with first responder organizations and agencies. Familiarity with Federal, State, regional, and local resources.

License/Certificates: Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), Licensed Marriage & Family Therapist (LMFT), Licensed Associate Counselor, or Licensed Psychiatrist preferred.Pay Range: $54,000.00 - $97,100.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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