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Sr Product Manager - Provider Portal

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Sr Product Manager - Provider Portal

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Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: The role is positioned within Centene’s Digital Experience & Engagement (DXE) team, which is charged with delivering seamless, highly personal digital-first experiences - positively impacting health journeys and outcomes to build trusting, lasting relationships with all our customers, providers, and communities. The Senior Product Manager will oversee the development and management of company products in our digital or telephony channels. Drive ongoing definition, integration, and enhancement of selected company products and assess the performance of existing products to ensure market expectations are met.

  • Experience driving consumer or provider facing product features and roadmaps with a proven track record of prioritizing and successfully launch products
  • Defining KPIs and success measures with clearly measurable objectives and key results
  • Capture market needs and define requirements, including concept, use cases, feature functions acceptance criteria and growth opportunities
  • Responsible for strategic and tactical planning activities related to development and deployment of system enhancements
  • Participate in the design and development of the product strategy, roadmap and priorities
  • Interface with clients on business goals and strategy, product design and business requirements
  • Promote product benefits, capabilities, and value propositions through relationship with key internal and external customers
  • Gather and analyze feedback from internal and external stakeholders and recommend potential changes
  • Participate in scrum team meetings as needed to ensure team understands requested functionality and provide backlog prioritization input
  • Monitor the status of specific development projects supporting new features
  • History of successfully delivering experiences leveraging Amazon Connect, Salesforce, or the Adobe Experience Cloud suite of products
  • Conduct business-level verification and market testing of new features
  • Experience in developing journey maps and leveraging them for journey orchestration and optimization of the customer’s experience through personalization and A/B testing

Education/Experience: Bachelor’s degree in Computer Science, Nursing, or related field, or equivalent experience. Master’s degree preferred. 7+ years of product management or project management experience in a healthcare enterprise solutions environment. Experience developing and delivering care management solutions and agile development methodology preferred.

Pay Range: $103,500.00 - $191,600.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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