Skip Navigation

Patient Care Coordinator II

Troy, Michigan Apply Now Job ID 1146026 Category Health Insurance Operations Organization Envolve Schedule Full-time
Position Purpose:

Contact all new patients and introduce services and products.
Maintain patient records and contact patients to ensure proper medication is ordered.
Determine patient supply needs and review medication inventory.
Maintain statements and informs patients of co-pays and past due amounts.
Process payments in the form of credit card transactions.
Schedule delivery of medication after all patient needs are addressed.
Document all related communications with pharmacy personnel, patients, physicians, nursing agencies and other related individuals.
Handle inbound and outbound calls, including the processing and upkeep of pharmacy orders and handling of order inquiries and issues

High school diploma or equivalent. 2+ years of pharmacy technician, call center or customer service experience. Strong customer service skills. Healthcare and/or specialty pharmacy experience preferred.


Foundation Care Only: Ability to complete Missouri Registered Pharmacy Tech application on 1st day of hire to obtain non-restricted Missouri Registered Pharmacy Tech within 30 days of hire OR Active Missouri Registered Pharmacy Tech license.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Apply Now

Check out this location

See what's near our Troy location.

View Map

Our Hiring Process

Learn more about our hiring process and discover other helpful information for applicants.

Learn More

Sign up for Job Alerts

Join our Talent Network and get Centene news and job alerts delivered to your inbox.

Areas of InterestSelect a job category from the list of options. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

  • Health Insurance Operations, Troy, Michigan, United StatesRemove

Match Your Skills

Let us search jobs for you based on the skills and experience listed in your LinkedIn Profile.

Start Matching