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Account Manager (Interpreta)

San Diego, California Apply Now Job ID 1127628 Category Business Development & Sales Organization Interpreta Schedule Full-time

The Interpreta solution is a cloud-based solution that provides immediate financial value to healthcare payers and insurers, as well as a high degree of benefit to healthcare providers, while improving patient care and outcomes – delivering a new standard in value and quality.

Interpreta is seeking a stellar Account Manager that will be responsible for managing Interpreta’s relationships with its clients.

Position Purpose: 
In this position, you will build long-term relationships with a group of clients and generally stay with those clients for the length of their relationship with the company. The goal is to turn our clients into advocates for Interpreta by helping them solve a business problem they are unable to solve for themselves. Secondarily account managers are expected to suggest additional features not currently utilized, and other products not currently utilized by a client, that would bring value to that client (upsell and cross-sell). To accomplish these goals, you may need to utilize project management, strategic planning, contract administration, sales support, product design, service application, logistics, and marketing skills.

We are a fast-paced environment.

  • Operate as the single point of contact for assigned clients, service multiple clients concurrently
  • Develop and maintain long-term relationships with clients
  • Advocate for client needs inside Interpreta, with the goal of developing them into happy referenceable advocates for Interpreta
  • Maximize the value of Interpreta’s products for clients
  • Forecast and track key client account metrics including deliverable milestones, payment milestones, Support SLAs, processing volumes, % compliance, etc.
  • Client contract administration
  • Manage projects within client relationships, working to carry out client goals while meeting company goals
  • Identify opportunities to grow business with existing clients (upselling and cross-selling)
  • Coordinate with other Interpreta staff working on the same account to ensure excellent service
  • Assist sales team to reach prospective clients
  • Travel up to 25% of time
  • Other duties as assigned

Education/Experience: Bachelor’s degree in Business Administration, Healthcare Administration, related field or equivalent experience. 5+ years of sales or client/account management experience, preferably in health care data management.  
Strong computer skills and experience with the Microsoft Office Suite, with emphasis on superior Excel skills.  Understanding of CRMs and databases preferred.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
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  • Business Development & Sales, San Diego, California, United StatesRemove

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