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Senior Manager, Medicare Sales Business and Systems Operations

Rancho Cordova, California Apply Now Job ID 1133236 Category Health Insurance Operations Organization Centene Corporation Schedule Full-time
Centene serves more than 400,000 Medicare beneficiaries in 19 states and we continue to grow, as more than 10,000 people a day become eligible for Medicare. This position has direct influence on ensuring we give our existing valued Medicare members an optimal consumer experience, as well as supporting future growth objectives.

Position Purpose: Identify, manage and oversee the system and business requirements for Medicare Sales Operations to ensure performance meets all corporate Medicare, health plan and regulatory requirements to achieve Medicare sales growth objectives.

• Oversee the successful setup of system builds for new sales technologies, including configuration and testing

• Monitor and evaluate trends in system performance and identify new opportunities or improvements to sales operations systems

• Oversee and ensure timeliness and accuracy of all reporting deliverables to support Medicare sales operations

• Identify and implement process improvements for sales operations processes and systems.

• Establish and manage special projects to improve processes to increase efficiency, productivity, and accuracy across Medicare Sales Operations

Education/Experience: Bachelor's degree in a related area or equivalent experience. 5+ years of business systems and operations experience, including managing process improvement initiatives. Experience in Medicare, Medicaid managed care and/or other relevant insurance or services industry strongly preferred. Sales operations experience and experience with sales tracking applications such as highly desired. Previous experience as a lead in a functional area, managing cross functional teams on large scale projects or supervisory experience including hiring, training, assigning work and managing the performance of staff, preferably with experience managing analytics, process improvement and/or project management teams.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
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