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Senior Business Process Improvement Manager

Rancho Cordova, California Apply Now Job ID 1185889 Additional Locations Tampa,Florida,US;Getzville,New York,US Category Project Management Organization Centene Corporation Schedule Full-time

Position Purpose: 

  • Identify, develop, and execute process improvement opportunities utilizing continuous improvement principles and LEAN/Six Sigma methodologies

  • Prioritize and lead process improvement activities across the enterprise in support of all IT departments and functional areas

  • Monitor process improvement projects and facilitate cross functional process improvement project teams ensuring deadlines and objective are met and return on investment is realized

  • Consult with senior leadership and provide analysis and advice on a variety of performance and process related topics

  • Provide training and guidance to project teams and functional areas to assist with the implementation and maintenance of process improvement activities

  • Negotiate with project stakeholders to identify resources, mitigate risks, resolve issues and provide key performance indicators and project status

  • Identify, communicate, and correct gaps in process performance and provide guidance to address these gaps

  • Evaluate completed process improvement projects to identify and implement best practices and lessons learned

  • Travel as needed



  • Bachelor's degree in related field or equivalent experience.

  • 6+ years of LEAN, Six Sigma or related process improvement experience, preferably in the healthcare industry.

  • Previous working knowledge of process mapping and design, statistical applications and project management software.

Licenses/Certifications: LEAN/Six Sigma Black Belt or Master Black Belt certification preferred. ITIL or ITSM certification preferred.  


Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


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