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Program Associate

Latham, New York Apply Now Job ID 009U2 Category Administrative Services Organization Fidelis Care Schedule Full-time

Position Purpose: The Team Associate will be responsible for supporting the department by coordinating functions and completing administrative, telephonic and clerical duties as assigned.

  • Create spreadsheets with appropriate data, as requested and assigned; provide others with organized statistical reports or graphs.
  • Problem-solve nonclinical issues; order and maintain such services as meals on wheels, DVRs, purchasing of medical supplies and non medical essentials.
  • Provides phone coverage and clerical support to the team. Places follow-up telephone calls.
  • Assists staff within teams to facilitate workflow and ensure efficient service to our customers.
  • Coordinates/implements mailings.
  • Assists in preparing monthly audits.
  • Provides support to members of the department and supports various department functions.
  • Handles data entry and maintains database.
  • Handles follow-up telephone calls.
  • Qualifications:

    Education/Experience: High School Diploma or equivalent. Minimum experience: 1 year. Previous experience within the healthcare insurance industry with provider relations preferred

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    • Administrative Services, Latham, New York, United StatesRemove

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